Terms and Conditions

Welcome to Lutmor owned and operated by Jessern Marketing. These terms and conditions govern your use of our website, products, and services. By using our website, products, and services, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website, products, or services.

Our products are pet food made from natural ingredients. These treats are intended for pets only and should not be consumed by humans. We make no representations or warranties about the suitability or effectiveness of our products for your particular pet's needs. Refer to a pet clinic or any related field for your research of your pet's suitability or effectiveness.

When you place an order, we will process your payment and ship your order within the timeframe specified on our website. We reserve the right to refuse any order that we deem suspicious or fraudulent.

We are committed to protecting your privacy. Any personal information that you provide to us will be used only for the purposes of fulfilling your order and communicating with you about our products and services. We will not share your personal information with any third parties without your prior consent, except as necessary to fulfill your order or as required by law.

All content on the Lutmor website, including text, images, graphics, logos, and product descriptions, is the property of Jessern Marketing and is protected by copyright laws. You may not use or reproduce any of this content without our prior written permission.

The information on the Lutmor website, including product descriptions, is provided for informational purposes only. We make no representations or warranties about the accuracy or completeness of this information. We are not liable for any damages arising from your use of our website, products, or services.

These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Malaysia.

All sales of our products are final. We do not offer any refunds or exchanges. By purchasing our products, you acknowledge and agree that all sales are final and that you will not be entitled to any refunds or exchanges, except as required by law.

We take great care to ensure that our products are of the highest quality and in good condition before they are shipped to you. However, we cannot guarantee that our products will meet all of your expectations or needs.

Thank you for choosing Lutmor. If you have any questions or concerns about this policy, please contact us at lutmorofficial@gmail.com. However, please note that we are not able to provide any refunds or exchanges under any circumstances.

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website, products, or services after any such changes constitutes your acceptance of the new terms and conditions.

Thank you for choosing Lutmor. If you have any questions or concerns about these terms and conditions, please contact us at lutmorofficial@gmail.com.